Privacy Policy

PRIVACY POLICY — FINAL SHOPIFY VERSION

Privacy Policy
At Pranaisha Designs, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect the information you share with us when you visit or make a purchase from www.pranaishadesigns.com.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you browse our website, place an order, subscribe to our newsletter, or contact us, we may collect the following information:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping and Billing Address
  • Order Details
  • Payment Transaction Information (processed securely via trusted payment gateways)
  • IP Address and Device Information
  • Browsing activity on our website

We only collect information necessary to process orders, improve customer service, and enhance your shopping experience.

2. How We Use Your Information

Your information may be used for the following purposes:

  • To process and deliver your orders
  • To communicate order updates and customer service responses
  • To verify transactions and prevent fraudulent activity
  • To improve our website functionality and customer experience
  • To send promotional emails, offers, or product updates (only if subscribed)
  • To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Payment Security

All payments made on www.pranaishadesigns.com are processed through secure third-party payment gateways that comply with industry-standard encryption and security protocols.

Pranaisha Designs does not store your debit card, credit card, banking, or UPI credentials on our servers.

4. Cookies and Website Analytics

Our website uses cookies and similar technologies to:

  • improve browsing performance,
  • remember your preferences,
  • analyze website traffic,
  • and provide a personalized shopping experience.

We may also use analytics tools and advertising platforms such as Google Analytics, Meta Ads, and related remarketing technologies to understand visitor behavior and improve our services.

You may disable cookies in your browser settings at any time.

5. Sharing of Information with Trusted Service Providers

We may share limited necessary information with trusted third-party partners strictly for business operations, including:

  • payment gateway providers,
  • shipping and logistics partners,
  • website technology providers,
  • customer communication tools,
  • analytics and advertising platforms.

These service providers only receive the information required to perform their services and are expected to maintain data confidentiality.

6. Data Protection and Security

We maintain reasonable administrative, technical, and electronic safeguards to protect your personal information against unauthorized access, misuse, or disclosure.

While no internet transmission is completely secure, we continuously work to ensure your information is protected using standard security practices.

7. Your Rights

You may request to:

  • review the personal data we hold about you,
  • correct inaccurate information,
  • update your contact details,
  • or request deletion of your personal data, subject to legal and order processing requirements.

For any such requests, please contact us at care@pranaishadesigns.com.

8. Promotional Communication

If you subscribe to our mailing list, we may send you updates regarding:

  • new launches,
  • offers,
  • design inspirations,
  • and special announcements.

You may unsubscribe from these communications at any time using the unsubscribe link or by writing to us.

9. Third-Party Links

Our website may contain links to external websites or social platforms. Once you leave our website, we are not responsible for the privacy practices of those third-party websites. We encourage users to review their policies separately.

10. Policy Updates

Pranaisha Designs reserves the right to update this Privacy Policy from time to time to reflect changes in our business practices, website features, or legal requirements.

Any updated version will be posted on this page with immediate effect.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Pranaisha Designs Customer Support
Email: care@pranaishadesigns.com
Business Hours: Monday to Sunday, 11:00 AM to 7:00 PM IST