Terms & Conditions

Terms of Service

Welcome to www.pranaishadesigns.com. Terms & Conditions govern your access to and use of our website, products, and services. By browsing this website or placing an order with Pranaisha Designs, you agree to the terms stated below.

1. General Information

Pranaisha Designs is an online furniture and home décor brand engaged in the design, manufacture, and sale of handcrafted furniture products across India.

All products displayed on this website are subject to availability, production feasibility, and confirmation of order acceptance.

2. Product Information

We make every effort to display product dimensions, finishes, colors, upholstery, and material details as accurately as possible.

Since many of our products are handcrafted using natural materials, slight variations in grain, texture, polish tone, and finish may occur. Such variations are considered part of the natural handmade character of the furniture and shall not be treated as defects.

3. Pricing and Payments

All prices listed on the website are in Indian Rupees (INR) unless otherwise specified.

Pranaisha Designs reserves the right to modify prices, discontinue products, or change promotional offers at any time without prior notice.

Orders are processed only after successful payment confirmation through our secure payment partners.

4. Order Acceptance

Receipt of an order confirmation email does not automatically constitute final acceptance.

Pranaisha Designs reserves the right to decline, cancel, or modify any order in cases involving:

  • product unavailability,
  • pricing errors,
  • payment verification issues,
  • shipping feasibility concerns,
  • or suspected fraudulent activity.

Customers will be informed promptly in such situations.

5. Shipping and Delivery

Shipping timelines, dispatch estimates, and delivery procedures are governed by our Shipping Policy available on this website.

Customers are requested to ensure correct shipping information and product accessibility before placing an order.

6. Returns, Refunds and Replacements

Refunds, cancellations, and replacement requests are governed by our Refunds, Replacements & Cancellation Policy.

By placing an order, customers acknowledge that many products are made to order and subject to the policy terms published on the website.

7. Warranty and Product Care

Warranty terms and furniture maintenance recommendations are separately available on our Warranty Information and Care Instruction pages.

Customers are advised to follow all care guidelines to preserve product longevity.

8. Intellectual Property

All content on this website including product images, text, descriptions, logos, graphics, designs, and branding materials are the exclusive property of Pranaisha Designs.

Unauthorized copying, reproduction, resale, or use of any content without written permission is prohibited.

9. Limitation of Liability

Pranaisha Designs shall not be held liable for delays, interruptions, or losses arising due to events beyond reasonable operational control including transport disruptions, force majeure, natural disasters, or third-party logistics issues.

Our total liability in any transaction shall be limited to the value of the purchased product.

10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising shall be subject to the jurisdiction of the competent courts.

11. Contact Us

For any questions regarding these Terms & Conditions, customers may contact:

Pranaisha Designs Customer Support
Email: care@pranaishadesigns.com
Business Hours: Monday to Sunday, 11:00 AM to 7:00 PM IST